Legal
Privacy Policy
This Privacy Policy describes how Veragen Labs LLC collects, uses, and protects your personal information.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number)
- Shipping and billing address
- Order history and transaction details
- Communications you send to us
We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and protect our business
Information Sharing
We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Service providers who assist in our operations
- Law enforcement when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Payment Information
We accept payments via Cash App, Venmo, and Zelle. We do not store your payment account information. All payment transactions are processed securely through these third-party payment platforms.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order records are kept for accounting and legal compliance purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.
Last updated: July 2026